Delete your account
DittoScout is made by MadMooze LLC. You can delete your DittoScout account and everything in it yourself, at any time, from the app or the website.
In the app
- Open DittoScout and sign in.
- Go to the Settings tab.
- Tap Delete account, type DELETE to confirm, and tap Delete account again.
On the web
- Sign in and open Settings.
- Choose Delete account, type DELETE to confirm, and confirm.
If you can't sign in
Email privacy@madmooze.com from the address on your account and ask us to delete it. We will confirm when it is done.
What is deleted
Deletion is immediate and permanent. It removes your profile, all your ideas, Scouts, reports, watchlists, alerts, feedback, problem reports, credit balance and ledger, and the usage records tied to your account. Any active subscription is cancelled immediately, without a refund for the current period, and remaining credits are forfeited. Export your data from Settings first if you want a copy.
What is kept, and for how long
- Billing records — the payment notifications we receive from Stripe are deleted automatically 30 days after your account is deleted, or 2 years after they were received if that is sooner.
- Backups — deleted data can remain in our database provider’s encrypted backups until they are overwritten on its own schedule.
- Public market data — the public app listings and reviews DittoScout analyses are not your data and are kept.
The full details are in the privacy policy.